ONCE I PLACE MY ORDER, WHEN WILL IT SHIP?

We strive to ship orders as quickly as possible. We typically ship all orders after 10:00 a.m. the following business day. For example, if you place an order on Tuesday at 1:00 p.m., your order will ship out on the following business day (Wednesday).

Business days refer to Monday-Friday with the exception of major Canadian holidays.

International Shipping

At this time we do not ship to the United States from Canada. However, you can purchase Vionic shoes in the US at vionicshoes.com.

No, at this time we do not ship internationally from vionicshoes.ca. However, you can purchase internationally from our exclusive distributors listed below.

Australia
Austria
Germany
India
Indonesia
Ireland
Japan
New Zealand
Philippines
Singapore
United Kingdom

SHIPPING METHODS

SHIPPING METHOD COST DELIVERY
Canada Post - Standard Ground Shipping Free Shipping on Orders $150+
$10 Flat Rate for Orders < $150
3-10 Business Days (M-F Only)
Canada Post - XpressPost Calculated Per Order 3-7 Business Days (M-F Only)

*Shipping time does not include processing time of one-two business days. All orders ship from British Columbia. Once your order has been placed, we are unable to make any changes or cancel. This option will not be available during inventory count periods.

DO YOU SHIP TO P.O. BOXES?

Yes. We are able to ship to P.O. Boxes with Canada Post. We are sorry, but at this time we are unable to ship to APO/FPO Military addresses. We apologize for any inconvenience.

DO YOU SHIP TO MILITARY APO/FPO ADDRESSES?

We are sorry, but at this time we are unable to ship to APO/FPO Military addresses. We apologize for any inconvenience.

DO YOU CHARGE SALES TAX ON MERCHANDISE?

Sales tax will be added to orders based on your location and local tax law. You will see the appropriate tax added to your order during checkout.

Please allow one-two business days for order processing. Orders placed after 10am will be processed the following business day. No orders will be processed or shipped on Saturdays, Sundays or holidays.

ONCE I PLACE MY ORDER, WHEN WILL IT SHIP?

We strive to ship orders as quickly as possible. We typically ship all orders after 10:00 a.m. the following business day. For example, if you place an order on Tuesday at 1:00 p.m., your order will ship out on the following business day (Wednesday).

Business days refer to Monday-Friday with the exception of major Canadian holidays.

International Shipping

At this time we do not ship to the US from Canada. However, you can purchase Vionic shoes in the US at vionicshoes.ca.

No, at this time we do not ship internationally from vionicshoes.ca. However, you can purchase internationally from our exclusive distributors listed below.

Australia
Austria
Germany
India
Indonesia
Ireland
Japan
New Zealand
Philippines
Singapore
United Kingdom

SHIPPING METHODS

SHIPPING METHOD COST DELIVERY
Canada Post - Standard Ground Shipping Free Shipping on Orders $150+
$10 Flat Rate for Orders < $150
3-10 Business Days (M-F Only)
Canada Post - XpressPost Calculated Per Order 3-7 Business Days (M-F Only)

*Shipping time does not include processing time of one-two business days. All orders ship from British Columbia. Once your order has been placed, we are unable to make any changes or cancel.

DO YOU SHIP TO P.O. BOXES?

We are sorry, but at this time we are unable to ship to P.O. Boxes. We apologize for any inconvenience.

DO YOU SHIP TO MILITARY APO/FPO ADDRESSES?

We are sorry, but at this time we are unable to ship to APO/FPO Military addresses. We apologize for any inconvenience.

DO YOU CHARGE SALES TAX ON MERCHANDISE?

Sales tax will be added to orders based on your location and local tax law. You will see the appropriate tax added to your order during checkout.

Please allow one-two business days for order processing. Orders placed after 10am will be processed the following business day. No orders will be processed or shipped on Saturdays, Sundays or holidays.