Customer Care


Gift Cards FAQ's



Do you offer Gift Cards?


Yes! Currently we only offer "Electronic Gift Cards". You can purchase these electronic gift cards (e-cards) on vionicshoes.ca.


E-Gift Cards Terms and Conditions


  • e-Gift Cards may be purchased at www.vionicshoes.ca
  • e-Gift Cards may be redeemed only for future purchases of merchandise at www.vionicshoes.ca
  • Coupons and coupon codes may not be used to purchase e-Gift Cards. However, e-Gift Cards can be used in conjunction with coupons or coupon codes for any purchases.
  • No taxes are charged on the purchase of e-Gift Cards. Applicable taxes are charged when e-Gift Cards are redeemed.
  • Upon redeeming your e-Gift Card, if your purchase exceeds the amount of the e-Gift Card, you will need to pay the balance.
  • Any outstanding balance of the e-Gift Card shall not be refunded or exchanged for cash, except as required by law.
  • e-Gift Cards are not refundable if lost or stolen.
  • When redeeming e-Gift Cards, any unused balance will be available for future purchases of merchandise.
  • e-Gift Cards usually arrive within 24 hours of purchase.
  • e-Gift Cards may not be resold.
  • Any refunds for returned merchandise purchased with the e-Gift Card will be applied to the e-Gift Card.
  • e-Gift Cards do not expire and we do not assess any service fees for non-use.

Acceptance of Terms and Conditions


Your purchase or use of an e-Gift Card constitutes your acceptance of these Terms and Conditions. These Terms and Conditions are subject to change without notice.



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